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Customer Support
At PowerPoint Appliances, we are committed to providing excellent customer support to ensure you get the most from your appliances. Whether you need to register your warranty, request spare parts, or book a service call, our team is here to help.
Warranty Registration
Protect your purchase by registering your 2-year warranty. Registering ensures that you are covered for any manufacturing defects and allows us to provide you with the best support possible.
Request a Manual
Need a copy of your appliance manual? Download a digital version to access essential usage and troubleshooting information.
Spare Parts Request
Looking for a replacement part? We stock a wide range of spare parts for PowerPoint Appliances to help keep your product running smoothly.
Log a Service Call
If you’re experiencing an issue with your Appliance, our technicians are on hand to assist you. Log a service call and we’ll arrange for professional support.
Frequently Asked Questions
Find answers to the most common questions about our products, warranties, and services.
How long is the warranty on PowerPoint Appliances?
All PowerPoint Appliances come with a 2-year parts and labour warranty. Check your product documentation for more details.
How do I register my warranty?
You can register your warranty online via our Warranty Registration page.
Where can I find my appliance’s model number?
The model number is usually located on a sticker inside the appliance or on the back panel. Refer to your product manual for specific locations.
How often should I service my appliance?
Regular servicing can extend the lifespan of your appliance. We recommend an annual check-up for optimal performance.
Can I book a service call online?
Yes, you can easily log a service request through our website on the Log a Service Call page.
How can I order spare parts?
Spare parts can be requested through our Spare Parts Request page.
Are PowerPoint Appliances energy efficient?
Yes! Our products are designed with energy efficiency in mind, helping you save on electricity bills while reducing your carbon footprint.
How can I download a manual for my appliance?
You can request a digital copy via our Manual Request page.
Do you offer installation services?
Installation is typically arranged through your retailer. Please check with them when purchasing your appliance.
What should I do if my appliance is not working properly?
First, check the troubleshooting section in your manual. If the issue persists, please log a service call through our website.
Contact Our Support Team
We are here to assist you with any inquiries regarding our products, retailer partnerships, or customer support services. Whether you're a retailer looking to stock PowerPoint Appliances or a customer needing assistance, our team is ready to help.
We look forward to hearing from you!